We gathered all available Jeld-Wen Windows & Doors reviews across all real-customer review platforms online and asked AI model to analyze them based on the many key aspects you want to consider when hiring a window replacement company for your project. Keep reading to check out the results.
Jeld-Wen Windows & Doors AI Analysed Review
Overall Informarion about Jeld-Wen Windows & Doors
Company | Jeld-Wen Windows & Doors |
|---|---|
Website | https://jeld-wen.ca/ |
Regions | All Regions |
Years in business | 63 |
Informarion about Jeld-Wen Windows & Doors' reviews
Review Website | Yelp | BBB | HomeStars | ThreeBestRated | |
|---|---|---|---|---|---|
№ of Reviews | 34 | 168 | 137 | 16 | N/A |
Positive/Negative Reviews, % | 16/84 | 7/93 | 5/95 | 44/56 | N/A |
First Review Date | in 2017 | October, 2012 | October, 2020 | July, 2012 | N/A |
Rating by Platform | 4.4 | 1.3 | 1.16 | 3.8 | N/A |
Jeld-Wen Windows & Doors
Jeld-Wen Windows & Doors is a company specializing in doors and windows. Reviews are mixed. While some customers report durable and satisfactory products, others express concerns about product quality, sales, delivery, and installation issues. Customer service is a recurring problem, indicating room for improvement in this area. The company’s reputation appears to vary, making it important for potential buyers to conduct thorough research and consider their specific needs before making a purchase.
Company's Pros/Cons: Based on AI Comprehensive Analysis
- Diverse Product Range: JELD-WEN offers a wide variety of doors and windows, providing customers with many options to choose from to suit their preferences and needs.
- Some Satisfied Customers: Some customers report positive experiences with the company, highlighting the durability and functionality of their doors and windows.
- Product Quality Concerns: A significant number of customers express dissatisfaction with the quality of JELD-WEN products, citing issues such as poor welding, ill-fitting items, and condensation problems.
- Sales and Delivery Issues: Sales and delivery processes have raised concerns among customers, with complaints related to incorrect orders, damaged items, and delivery delays.
- Installation Challenges: Installation problems, including difficulties in opening and closing doors and windows, are noted in several reviews, indicating potential issues with the installation process.
- Customer Service Problems: Many customers report negative experiences with JELD-WEN's customer service, describing unresponsiveness and difficulties obtaining warranty support.
- Mixed Reputation: The company's reputation is mixed, with a range of experiences reported by customers. This variability underscores the importance of conducting thorough research before making a purchase.
Questions AI Recommends to Ask Jeld-Wen Windows & Doors Before Signing a Contract
Seek detailed information about the warranty for the specific doors or windows you plan to purchase. Understand what is covered and for how long.
Request references or testimonials from previous customers who have purchased similar products. This can help you gauge customer satisfaction.
Clarify the estimated delivery timeframe for your order, ensuring it aligns with your project schedule.
Inquire about the availability of professional installation services. If provided, ask about the cost, timeline, and qualifications of the installers.
Understand the company’s return policy, including any restocking fees and conditions for returning products in case they don’t meet your expectations.
If you require custom doors or windows, ask about the extent of customization options, including materials, finishes, and design choices.
Obtain information on the customer service process, including how to contact support, the typical response time, and how the company handles warranty claims and issues.
Our Verdict: Based on AI Comprehensive Analysis
Jeld-Wen Windows & Doors garners a mixed reputation from customer feedback. While some customers report satisfaction with their durable products, others highlight issues with quality, sales, delivery, installation, and customer service. As a potential buyer, it’s crucial to thoroughly research the specific product and service you require and consider the individual experiences shared in the reviews. The variability in customer feedback suggests that caution and careful evaluation are prudent before engaging with the company.
Jeld-Wen Windows & Doors offers a range of doors and windows, but customer reviews reveal a diverse range of experiences. While some find the products satisfactory, others encounter challenges, emphasizing the need for informed decision-making when considering purchases from this company.